Frequently asked questions

We're known for our exceptional after-sales support. If you encounter any issues integrating a component purchased from InDro, we’re just an email away. You also have access to our team of skilled engineers. This level of dedicated support is something you won't find when buying from impersonal, distant online distributors. Plus, clients get access to InDro’s extensive documentation on these products and their integration.

All components sold in the InDro Robotics Store are sourced directly from authorized manufacturers. This ensures you receive genuine products and are fully protected by the manufacturer's warranty since InDro is an authorized distributor. You avoid the risks associated with purchasing grey market products, where warranty claims may not be honoured.

Currently, we ship within North America. We are working towards expanding our international shipping options in the future.

The manufacturer's listed price is typically an international price before shipping and import taxes are factored in. Our prices reflect the actual cost to deliver the product to you in North America.